Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our platform.

2. Types of Cookies We Use

2.1 Essential Cookies (Always Active)

These cookies are necessary for the platform to function and cannot be switched off:

• Authentication Cookies: Keep you logged in securely
• Security Cookies: Protect against cross-site request forgery (CSRF)
• Session Cookies: Maintain your session and prevent data loss
• Preference Cookies: Remember your settings and preferences

2.2 Analytics Cookies (Optional)

These cookies help us understand how our platform is used:

• Google Analytics: Anonymous usage statistics and user behavior
• Performance Monitoring: Track page load times and errors
• Feature Analytics: Understand which features are most valuable
• Conversion Tracking: Measure signup and upgrade success rates

2.3 Functional Cookies (Optional)

These cookies enhance your experience but aren't essential:

• Interface Preferences: Remember sidebar state and view preferences
• Dashboard Customization: Save your dashboard layout and widgets
• Recent Items: Show recently viewed projects and clients
• Auto-save: Periodically save your work to prevent data loss

2.4 Marketing Cookies (Optional)

These cookies help us provide relevant content and features:

• Feature Recommendations: Suggest relevant features based on usage
• Content Personalization: Customize help content and onboarding
• Upgrade Prompts: Show relevant upgrade suggestions
• User Onboarding: Personalize the setup and learning experience

3. Third-Party Cookies

Some cookies are set by third-party services we use:

• Stripe: Secure payment processing and fraud prevention
• Google Fonts: Web font delivery and caching
• reCAPTCHA: Bot protection and security (when enabled)
• SSO Providers: Single sign-on authentication (Google, Microsoft)

These third-party cookies are governed by the respective privacy policies of these service providers.

4. Cookie Duration

4.1 Session Cookies

Deleted when you close your browser. Used for temporary data like your current session and security tokens.

4.2 Persistent Cookies

Remain on your device for a set period or until manually deleted:

• Authentication: 7 days (or until logout)
• Preferences: 1 year
• Analytics: 2 years (anonymized)
• Marketing: 30 days

5. Managing Your Cookie Preferences

5.1 Platform Settings

You can manage your cookie preferences directly in PixelTrack through the cookie consent banner or by visiting your account settings.

5.2 Browser Settings

You can also control cookies through your browser settings:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Preferences → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Site Permissions → Cookies

5.3 Important Note

Disabling essential cookies will prevent you from using PixelTrack properly. Other cookie types can be disabled without affecting core functionality.

6. Do Not Track

Some browsers include a "Do Not Track" feature. When enabled, we respect this setting and will not use analytics or marketing cookies. Essential cookies will still be used to ensure platform functionality.

7. Cookie Consent for EU Users

In compliance with GDPR and EU Cookie Law, we obtain your explicit consent before using non-essential cookies. You can withdraw this consent at any time through your browser settings or by contacting us.

8. Changes to This Policy

We may update this Cookie Policy from time to time. When we make significant changes, we'll notify you through our platform or by email. Your continued use of PixelTrack after changes take effect indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: